At NoScroll, we prioritize user privacy with our strict zero-data collection policy. To uphold this commitment, we’ve designed the NoScroll experience to be entirely login-free. However, this approach may lead to some inconvenience, particularly if you manage multiple Google Play accounts. In this article, I’ll guide you on how to restore your NoScroll premium subscription on the same or a different device.
How Can I Restore My Purchase?
As previously mentioned, we do not collect your email address or any other personally identifiable information to identify you as a premium user. Instead, we rely on the Google Play billing library to handle the sale and management of your NoScroll premium subscriptions.
I have NoScroll Premium, but the app isn’t recognizing it.
If you’re having trouble restoring your NoScroll premium subscription, please follow these five simple steps to get it back.
Step 1: Uninstall the existing version of the NoScroll app.
Step 2: Open the Google Play app.
Step 3: Tap on your profile icon in the top right corner.
Step 4: Tap on the expand button to view all Google accounts you’re signed into. Select the Google Play account you used to purchase NoScroll Premium. If your account isn’t listed, tap on “Add another account” to sign in with the correct one.
Step 5: Search for NoScroll and install the app as usual.
Congratulations! Your NoScroll Premium has been successfully restored
Frequently Asked Questions:
No, you do not need to purchase NoScroll Premium again. If you’ve already bought the premium subscription, you can restore it by following the steps outlined in the previous section. Your subscription is linked to your Google Play account, so reinstalling the app will not require a new purchase.
If you upgrade or switch your device, you can still access your NoScroll Premium subscription. Simply follow the steps to reinstall the app on your new device, ensuring you use the same Google Play account that was used for the original purchase. Your subscription will be restored without the need for a new purchase.
No, you must keep your Google Play account signed in on your device to continue using NoScroll Premium benefits. Signing out may affect your access to premium features, and you’ll need to sign back in with the same account to restore your subscription if needed.
We offer a 7-day no-questions-asked refund policy for NoScroll Premium. You can request a refund through the Google Play app or by contacting us directly at [email protected].
No, NoScroll Premium subscriptions are tied to the Google Play account used for the purchase. To access premium features on a different account, you’ll need to purchase a new subscription using that account.
Your NoScroll Premium subscription is valid for a lifetime, so no renewal is required. Once purchased, you will have access to premium features indefinitely without any recurring charges.
Thank you for choosing NoScroll to help prevent shorts scrolling addiction and enhance your focus. We hope this guide has provided clarity on restoring your premium subscription and navigating any issues you may encounter. Our commitment to privacy and a seamless, login-free experience sets us apart, and we’re here to support you every step of the way. If you have any further questions or need assistance, don’t hesitate to reach out to us at [email protected]. Enjoy a more mindful browsing experience with NoScroll Premium!
